Bertazzoni 36" Master Series Drop-in Gas Cooktop 5 Burners MAST365QXE

Return Authorization Form

RMA Terms & Conditions

• No merchandise will be accepted without an approved return authorization.
• Returned items will be refused if not returned in the condition stated on this form. If a good stock return comes back to our warehouse and either the unit is not factory fresh or the packaging is not factory fresh credit will not be issued.
• All returned items except service returns are subject to a restocking charge.
• All items must be inspected by area sales manager prior to submitting return request.
• No item can be returned without this form being completed in its ENTIRETY.
• All items must be returned in original containers unless otherwise noted.
• The signed receipt of original delivery by dealer’s drivers, agents, and/or courier services confirm that products were received in acceptable condition.
• Special order items CANNOT BE RETURNED.
• A copy of the Return Authorization must accompany the shipment.
• All products MUST BE RETURNED BY THE RETURN DATE STATED ON ISSUED RETURN AUTHORIZATION FORM.

Warranty Registration

Warranty Registration here

All Bertazzoni appliances are covered by a 2-year warranty. For full details on our 2-year parts and labor warranty please refer to our warranty page.

• Set up warranty service: Click to find a servicer or call 866.905.0010
  You may also contact these pre-authorized servicers
• Out of warranty service: 866.905.0010
• Order in warranty parts: Click to find parts or call 866.905.0010
• Order out of warranty parts: 800.432.8542
• Email: bertazzoni@onpointwarranty.com